Do you have any questions?

Below we are happy to inform you about your questions regarding deliveries. 

How long will it take for my goods to be delivered?

When we receive your order we will process it the same day.

We strive to deliver your order the next day. This depends on how busy the carrier is, of course.

With which carrier will my products be delivered?

We work with Post NL and DHL.

To track your order you will receive a track & trace code.

For parcels with different dimensions and for large shipments it may be that we deliver the goods ourselves. We will contact you about the delivery.

I want to receive my goods on a specific day, is that possible?

Don't want to receive the products right away but prefer to receive them a little later. No problem. In the order note you can place a comment with the desired delivery date. We will then ensure that the products are delivered around that date.

Can I pick up my order?

You can also pick up your order at our shop. In your shopping basket you can indicate that you want to collect the products from us. In the order note you can specify when you want to pick up the goods. We ensure that the goods are ready at our location in Lelystad.

 

If you have another question about your order and it is not listed here, please feel free to contact our customer service.

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Business ordering?

Have questions about business ordering you can find them here.

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